Returns & Exchanges

At Jewelsmars, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery provided they are in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully place the jewelry in its original branded packaging and include all certificates or promotional materials to ensure a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, we will process your refund or ship your exchange within 5-7 business days.