Frequently Asked Questions
Everything you need to know about your Jewelsmars experience.
What materials are used in Jewelsmars jewelry?
We use high-quality materials including 18k gold plating, sterling silver, and premium grade cubic zirconia to ensure durability and a luxurious finish for every piece.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the Jewelsmars pouch provided.
Do you offer a warranty on your products?
Yes, all Jewelsmars products come with a 6-month limited warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.